Thinking of hosting your wedding day at the Marriott Syracuse Downtown? Here are some answers to many frequently asked questions that may help you with your planning. For further information, please fill out a request for proposal form and someone from our sales team will contact you.
A: An appointment is required to view the venue. We want you to receive a detailed tour of our hotel and have a Catering Sales Manager present to answer your questions.
A: The Marriott Syracuse Downtown has several larger and smaller event space sizes to accommodate groups of all ranges. If you choose a private banquet space, you will receive 10% off your food and beverage pricing for either or both events if having your Wedding Reception with us.
A: We have different ceremony spaces within the Hotel. The likelihood, depending on the time of year is that you will have your ceremony in your reception space and we will then escort your Guests to a private cocktail hour area while we transform the room. The Hotel currently has no outdoor ceremony space.
A:The Hotel only offers on-site ceremonies to Bride’s and Groom’s having their Receptions with us.
A:There is a four-hour time built into the pricing of the packages. The first hour is for cocktail hour, followed by three hours of reception. An additional hour may be purchased to extend and that fee is $300.00 plus tax and applicable administrative charges.
A: The room rental fee is included in your package price. Should you choose to not use the Wedding Packages set forth, room fees will apply.
A: Administrative Charge: Your final bill will also include an 9.5% Administrative Charge. The Administrative Charge is not a gratuity. Rather, the Administrative Charge is used to offset costs associated with the administration of the event. The Administrative Charge will not be distributed as a gratuity to the employees who provide service for the event.
Service Charge: Your final bill will include a 12.5% service charge, which will be distributed as a gratuity to the employees who provide service for the event. It is calculated as follows:
• A wait staff employee gratuity equal to 12.5% of the food total, which will be distributed to wait staff; plus
• A bar staff employee gratuity equal to 12.5% of the beverage total, of which 11.5% will be distributed to bartenders. And 1% will be distributed to the bar backs.
Room / Audio Visual Administrative Charge: The final bill will include a 22% Room Rental / Audio Visual Administrative Charge. The Room Rental / Audio Visual Administrative Charge is for the operations of the event. The Hotel will retain the Room Rental / Audio Visual Administrative Charge; it is not purported to be a gratuity. The Room Rental / Audio Visual Administrative Charge will not be distributed as a gratuity to the employees who provide service for the event.
Bar Operation Fee/ Carving Station Operation Fees / Portage Baggage Fee / Corkage Fee / Room Service Delivery Fee: are retained by the hotel to offset costs and expenses associated with operation of the event. These fees are not a gratuity and is not distributed as gratuities to any employee who provided service at the event.
An 8% New York State sales tax applies to all charges.
A:We offer special pricing for Children ages three to ten a rate of $20 each plus service charge and tax. Is you have a Guest that is under 21 but not a child, that special rate per person is $60.00 each plus service charge and tax. Vendor meals are also $60.00 per vendor plus service charge and tax.
A: We highly encourage our Brides and Grooms to choose from the provided list, however we do allow you to use the vendor of your choice. The vendors must be properly licensed, insured and comply with the Marriott Syracuse Downtown Standards. This is also dependent upon approval from the Catering Sales Manager.
A: All locations in the Marriott Syracuse Downtown have a food and beverage minimum expenditure that must be met. This minimum is met exclusively through the purchase of food and beverage and is not inclusive of tax and administrative charges. The food and beverage minimums are determined by location, month, day of the week and time of year. Linen rental, chair rental, centerpiece rental and any other service offered by the hotel that is not food and beverage related, does not count toward the minimum.
A: Your Catering Sales Manager will hold the date for you for seven business days after you receive the official contract. Once the agreement has been signed and sent in alongside a nonrefundable deposit, the date will be official. Deposits are 30% of the Food and Beverage Minimum documented in the contract.
A: Payments may be made at any time leading up to the event. Final balances of events are due 10 business days’ prior the event. We only accept certified checks, credit cards and cash for final payments. Personal checks used for payments (not final payment) may be used, but only in an amount up to $5,000.00. Final Guest count and entrée choices are due 10 business days prior to the event.
A: Yes. Your Catering Services Manager is here to assist you with details such as arranging for your tasting, collecting payments, detailing your menu, creating room diagrams, monitoring your room block and creating an event order for the big day. Outside Wedding Planners are always welcome in our beautiful Hotel, as long as they adhere to all the policies and procedures at the Marriott Syracuse Downtown. Our preferred outside planner is Megan with MLH Events. You as the client, may use the planner of your choosing.
A: We do understand that circumstances may change, and we will work with you to make the cancellation process as easy possible.
A: Your Catering Manager will help you set up a room block with the appropriate number of rooms based on your expected guest count. These rates are predetermined, based on season and day of the week. Thirty days prior to your reception, any rooms in your block that have not been reserved will be released for re-sale.
A: Our hotel features many additional services for your overnight guests to enjoy. From our Fitness Center, to the classy Cavalier Bar, to our bistro style Eleven Waters Restaurant, all of our outlets offer your guests a chance to relax in comfort and convenience. The Marriott Syracuse Downtown is also located near the heart of Downtown Syracuse, which offers an array of restaurants, entertainment venues, and museums.
A: We offer complimentary menu tastings for up to four guests with all of our wedding packages once a contract has been signed. There will be an additional charge for any guests beyond six. Selections will be provided by your Convention Service Manager and must be confirmed at least two weeks prior to the tasting. Group Tastings are scheduled in accordance to the timeline of your wedding date. Your planner will send you the dates throughout the year.
A: Guests may utilize the parking garage on 110 Harrison Place. Self-parking is $5.00 for event parking and $16.00 for overnight parking. Valet is $15.00 event parking and $20.00 overnight parking. Your Convention Services Manager will assist you with parking arrangements prior to your event.
A: We would be happy to distribute your welcome bags upon their arrival at the front desk. Welcome bags cannot be labeled with individual guests’ names and should be brought to your final wedding meeting.
A: Our staff will ensure all of your possessions are collected after the wedding, and you will be responsible for retrieving them by the Monday after your wedding. This includes pictures, centerpieces, cake toppers, and any additional décor. However, you will have to designate someone to handle your gifts and card box, as our staff is unable to handle this for you.
A: We do not allow any outside food or beverage to be brought in. This includes specialty food vendors and alcohol. The only exception we make is for wedding cakes, which can be arranged for delivery to our hotel. Any perishable items being brought in for your wedding will not be held overnight. The Marriott Syracuse Downtown would be happy to provide you with custom menu selections or enhancements that may not be featured on our menus.
A: We would prefer that you rent all specialty décor items directly through your Convention Services Manager so that we may oversee delivery, handling, and pick-up for you. If you do choose to utilize such items yourself, you will be responsible for any breakage or damage fees that may occur during the course of your reception. We can supply a list of our frequently used vendors for you as well. You may also ask your Convention Services Manager for our on-site upgrades, including Chivari Chairs and specialty linen.
A: We do offer a complimentary ceremony rehearsal the night before your wedding. The rehearsal space is based on availability and may not be offered in the same space that your ceremony will take place. Officiants are required to attend any ceremony rehearsals occurring the evening prior to your reception to ensure he/she and your Convention Services Manager have consistent information. If you would like to host your rehearsal dinner at the Marriott Syracuse Downtown, your Catering Sales Manager would be happy to offer menu selections.